{"id":2105,"date":"2023-01-05T18:17:27","date_gmt":"2023-01-05T17:17:27","guid":{"rendered":"https:\/\/www.maclinic.ch\/?post_type=docs&#038;p=2105"},"modified":"2023-04-12T20:56:28","modified_gmt":"2023-04-12T18:56:28","password":"","slug":"problemes-mail","status":"publish","type":"docs","link":"https:\/\/www.maclinic.ch\/en\/help\/mac\/problemes-mail\/","title":{"rendered":"J&rsquo;ai des probl\u00e8mes avec mes mail"},"content":{"rendered":"<p>Un des grands classiques des pannes que nous rencontrons au comptoir sont les probl\u00e8mes avec les comptes mails.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/www.maclinic.ch\/wp-content\/uploads\/2023\/04\/dFWI2-1024x409.png\" alt=\"Probl\u00e8me connexion mail\" class=\"wp-image-4582\" width=\"768\" height=\"307\" srcset=\"https:\/\/www.maclinic.ch\/wp-content\/uploads\/2023\/04\/dFWI2-1024x409.png 1024w, https:\/\/www.maclinic.ch\/wp-content\/uploads\/2023\/04\/dFWI2-300x120.png 300w, https:\/\/www.maclinic.ch\/wp-content\/uploads\/2023\/04\/dFWI2-768x307.png 768w, https:\/\/www.maclinic.ch\/wp-content\/uploads\/2023\/04\/dFWI2-360x144.png 360w, https:\/\/www.maclinic.ch\/wp-content\/uploads\/2023\/04\/dFWI2-18x7.png 18w, https:\/\/www.maclinic.ch\/wp-content\/uploads\/2023\/04\/dFWI2-600x240.png 600w, https:\/\/www.maclinic.ch\/wp-content\/uploads\/2023\/04\/dFWI2.png 1126w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Sympt\u00f4mes<\/h3>\n\n\n\n<p>Les probl\u00e8mes li\u00e9s \u00e0 vos comptes mails peuvent \u00eatre de diverses natures.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Une erreur de mot de passe<\/li>\n\n\n\n<li>Une erreur de configuration du serveur<\/li>\n\n\n\n<li>Impossibilit\u00e9 d&rsquo;envoyer des mails, par contre la r\u00e9ception fonctionne<\/li>\n\n\n\n<li>Application Mail qui plante syst\u00e9matiquement<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Solutions<\/h3>\n\n\n\n<p>Il est impossible de lister ici toutes les solutions pour vos probl\u00e8mes de mails, tant leur nature peut varier d&rsquo;un cas \u00e0 l&rsquo;autre. Par contre, en attendant votre passage \u00e0 l&rsquo;atelier, vous pouvez parfaitement basculer sur le webmail, \u00e0 savoir l&rsquo;acc\u00e8s \u00e0 vos mails via une page web. Cette solution temporaire vous permet de continuer \u00e0 consulter vos mails, avant de retrouver le confort de votre programme mail pr\u00e9f\u00e9r\u00e9.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">D\u00e9roulement de la r\u00e9paration<\/h3>\n\n\n\n<p>Selon le cas, nous pouvons tenter de r\u00e9soudre le probl\u00e8me directement au comptoir. Au-del\u00e0 de 20 minutes, nous vous proposerons de prendre en charge la machine en atelier afin de ne pas bloquer la r\u00e9ception.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Co\u00fbts<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Quelques sous dans la tirelire pour un probl\u00e8me solutionn\u00e9 en quelques minutes au comptoir.<\/li>\n\n\n\n<li>50.- CHF par tranches de 20 minutes au comptoir.<\/li>\n\n\n\n<li>Tarif \u00e0 l&rsquo;heure en cas de prise en charge en atelier.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Un des grands classiques des pannes que nous rencontrons au comptoir sont les probl\u00e8mes avec les comptes mails. Sympt\u00f4mes Les probl\u00e8mes li\u00e9s \u00e0 vos comptes mails peuvent \u00eatre de diverses natures. Solutions Il est impossible de lister ici toutes les solutions pour vos probl\u00e8mes de mails, tant leur nature peut varier d&rsquo;un cas \u00e0 l&rsquo;autre. [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[66,68,67],"doc_tag":[81,90],"class_list":["post-2105","docs","type-docs","status-publish","hentry","doc_category-mac","doc_category-mac-fixe","doc_category-mac-portable","doc_tag-macos","doc_tag-mail"],"year_month":"2026-04","word_count":209,"total_views":"976","reactions":{"happy":"1","normal":"0","sad":"0"},"author_info":{"name":"Bastien","author_nicename":"bastien","author_url":"https:\/\/www.maclinic.ch\/en\/author\/bastien\/"},"doc_category_info":[{"term_name":"Mac","term_url":"https:\/\/www.maclinic.ch\/en\/help\/categorie\/mac\/"},{"term_name":"Mac de bureau","term_url":"https:\/\/www.maclinic.ch\/en\/help\/categorie\/mac-fixe\/"},{"term_name":"Mac Portable","term_url":"https:\/\/www.maclinic.ch\/en\/help\/categorie\/mac-portable\/"}],"doc_tag_info":[{"term_name":"macOS","term_url":"https:\/\/www.maclinic.ch\/en\/help\/tag\/macos\/"},{"term_name":"Mail","term_url":"https:\/\/www.maclinic.ch\/en\/help\/tag\/mail\/"}],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"service_thumb":false,"blog_pic":false,"betterdocs-category-thumb":false,"mailpoet_newsletter_max":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"Bastien","author_link":"https:\/\/www.maclinic.ch\/en\/author\/bastien\/"},"uagb_comment_info":0,"uagb_excerpt":"Un des grands classiques des pannes que nous rencontrons au comptoir sont les probl\u00e8mes avec les comptes mails. Sympt\u00f4mes Les probl\u00e8mes li\u00e9s \u00e0 vos comptes mails peuvent \u00eatre de diverses natures. Solutions Il est impossible de lister ici toutes les solutions pour vos probl\u00e8mes de mails, tant leur nature peut varier d&rsquo;un cas \u00e0 l&rsquo;autre.&hellip;","knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/www.maclinic.ch\/en\/wp-json\/wp\/v2\/docs\/2105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.maclinic.ch\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.maclinic.ch\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.maclinic.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/www.maclinic.ch\/en\/wp-json\/wp\/v2\/docs\/2105\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.maclinic.ch\/en\/wp-json\/wp\/v2\/media?parent=2105"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.maclinic.ch\/en\/wp-json\/wp\/v2\/doc_category?post=2105"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.maclinic.ch\/en\/wp-json\/wp\/v2\/doc_tag?post=2105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}