How can we help you ?

Do a search or consult our knowledge base.

Frequently Asked Questions


  • Do I need to make an appointment ?

    We do not operate by appointment.

    You can come at your convenience during our hours to discuss, get advice or drop off your material.

  • How long does it take to get a quote?

    Our current turnaround times for quotes are as follows:

    • Mac: 2 business days
    • iPhone : 2 jours ouvrables
    • Récupération de données : 5 jours ouvrables
    • iPod : 5 jours ouvrables
  • Do you have a quote fee?

    Yes, we charge for estimates on Mac repairs and data recovery. These fees are only charged if the repair is refused after diagnosis or if the repair is not possible despite a thorough diagnosis.

    • Mac : 80.- CHF
    • Data recovery : 50.- CHF
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